This sounds like you and bo both need a social worker assigned to help you with things like, making sure your disability papers are filed properly and helping you access the most helpful programs for you.
They assign you one once you're receiving SSI, and they aren't always helpful.
Ę̵̚x̸͎̾i̴͚̽s̵̻͐t̷͐ͅe̷̯͠n̴̤̚t̵̻̅i̵͉̿a̴̮͊l̵͍̂ ̴̹̕D̵̤̀e̸͓͂t̵̢͂e̴͕̓c̸̗̄t̴̗̿ï̶̪v̷̲̍é̵͔