You can call it a guess, but edvard owns accounts matching anything near his name (edvard, Edvord, etc.)
I dare someone to try and find a near match.
This is what assholes like to do to tech support 24/7...
You guys know how it is these days, right? "It's not our problem, it's your problem".
I wonder how they are going to re-emburse all those credit card thefts from target?
I guess it's in the banks best interest to just allow the debt to wrack up.